Privacy Policy

This Privacy Policy describes how Primor Fitness, LLC website and mobile app (the “Site or App” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site or App.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@primorfitness.com or by mail using the details provided below:

307 #95 Kechi Rd. Kechi, KS 67067, United States

Collecting Personal Information

When you visit the Site or App, we collect certain information about your device, your interaction with the Site or App, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Site or App accurately for you, and to perform analytics on Site or App usage to optimize our Site or App.

    • Source of collection: Collected automatically when you access our Site or App using cookies, log files, web beacons, tags, or pixels.

    • Disclosure for a business purpose: Shared with third parties such as Virtuagym, CRM’s payment processors and mail servers.

    • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what Site or Apps or products you view, search terms, and how you interact with the Site or

  • Purchase information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    • Source of collection: collected from you.

    • Disclosure for a business purpose: shared with our processor.

    • Personal Information collected: name, billing address, payment information including but not limited to credit card numbers, email address, and phone number.

  • Customer support information

    • Purpose of collection: to Provide customer support.

    • Source of collection: website & App

    • Disclosure for a business purpose: shared with third parties including but not limited to Virtuagym, CRM’s, payment processors and mail servers.

    • Personal Information collected: name, billing address, payment information including but not limited to credit card numbers, email address, and phone number.

    • Sharing Personal Information

We share your Personal Information with service providers, including third parties to help us provide our services and fulfill our contracts with you, as described above.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example, but not limited to:

  • We use Google Analytics to help us understand how our customers use the Site or App. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We use Virtuagym app software service.] We share information about your use of the Site or App, your purchases, and your interaction with our ads on other website or Apps with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal information to provide our services to you, which includes offering products for sale, processing payments, and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site or App, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site or App. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website or App to remember your actions and preferences (such as login and region selection). This means you may not have to re-enter this information each time you return to the Site or App or browse from one page to another. Cookies also provide information on how people use the website or App, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website or App may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such Site or Apps as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: 07/09/2023